Returns/Exchanges

Return Policy
Items must be returned within 14 days from the day you receive your order. Merchandise must be unworn, tags attached, and free of ANY defects. If the above requirements are met, a refund will be granted for the original amount paid for the merchandise. Shipping costs are not refunded.

Exchanges 
If you would like to exchange your item(s) for a different size or color, please return the purchased item for a refund and place a new order for the desired item. To return your product, you should mail your product to: SAXA, 115 Hoyt Avenue, 2nd floor, Mamaroneck, NY 10543. You will be responsible for paying for your own costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.